Support

Get in touch, manage your subscription, or ask about your data.

Contact us

Questions, bug reports, or feedback: contact@getbodybench.com. We read every message and typically reply within a few business days.

Managing your subscription

BodyBench Coach subscriptions are billed through your Apple ID. To view, change, or cancel your subscription: open the Settings app on your iPhone → tap your name → Subscriptions → BodyBench Coach. Cancelling stops future renewals; you keep access until the end of the current billing period.

Your data

BodyBench doesn't use accounts or logins — your test results, training history, and meal logs are stored locally on your device, and we keep no server-side copy. If iCloud backup is on (it is by default), a copy also sits in your own private iCloud, which we can't read.

To remove everything, use About BodyBench → Manage my data → Erase all my data inside the app — that clears both the copy on the phone and the one in your iCloud backup. Deleting the app removes what's on the phone, but leaves the iCloud backup in place until you erase it.

Read the full Privacy Policy for details on what's collected and when data is sent to an AI provider.

Common questions

Why did my AI Coach report or training plan fail to generate? This usually means a temporary network or AI provider issue. Pull to refresh or try again in a minute — no report is consumed from your quota if generation fails.

Is the body composition / posture reading a medical diagnosis? No. BodyBench is a fitness and training tool. Estimates are for training guidance only — see a healthcare professional for medical concerns.

I found a bug. Email contact@getbodybench.com with your device model, iOS version, and what you were doing when it happened — that's usually enough for us to reproduce it.